Privacy Policy

DreamArk Studio Privacy Policy

Effective Date: May 8, 2026

DreamArk Studio (“we”, “our”, or “the Studio”) highly values your privacy and the protection of personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our game servers, plugins, client software, management tools, and derivative software (collectively, “Services”).

Please read this Privacy Policy carefully before using our Services. Users under 18 must use our Services under the guidance of a legal guardian.

1. Information We Collect

1.1 Registration and Identity Information

  • Username, email, mobile number, and identity verification information (personal or company verification);
  • Account password and verification codes provided during registration.

1.2 Usage Information

  • Login history, operation logs, plugin or client usage records, feature usage logs, and gameplay logs;
  • Feedback, comments, and content submitted by users, including configuration files and logs.

1.3 Technical and Device Information

  • IP address, device model, operating system, client version, network type and status, device identifiers (e.g., Android ID, IDFV), and performance data;
  • Hardware and sensor information (e.g., accelerometer, gyroscope) used for improving user experience.

1.4 Payment Information

  • Payment orders, transaction records, and payment method information processed through third-party payment platforms;
  • Sensitive payment credentials are not stored by the Studio.

1.5 Special Permission Information

  • Access to camera, microphone, or storage is only used with explicit user consent and can be revoked at any time;
  • Without user consent, no sensitive permissions are activated by default.

2. How We Use Information

2.1 Provision of Services

  • Verify account identity and ensure account security;
  • Enable the functionality of game servers, plugins, client software, and management tools;
  • Support paid features and virtual item transactions.

2.2 Service Optimization

  • Analyze usage patterns, troubleshoot errors, and improve performance;
  • Enhance product experience and provide updates.

2.3 Security and Compliance

  • Prevent cheating, detect abnormal behavior, and protect Services;
  • Comply with applicable laws and regulations and respond to governmental requests.

2.4 User Communication

  • Announcements, system notifications, activity or product updates;
  • Promotional information is sent only with consent and may be unsubscribed.

3. Information Sharing and Transfer

3.1 Legal Sharing

  • Disclose information to comply with legal obligations;
  • Share minimum necessary information with partners to provide essential features.

3.2 Third-Party Services

  • Payment platforms, cloud services, certification agencies, and plugin or software partners may process information solely for functional purposes;
  • Users accessing third-party or open-source software must comply with the respective privacy policies.

3.3 Business Changes

  • In the event of mergers, acquisitions, or asset transfers, user information may be transferred;
  • Successor entities are required to follow the same privacy obligations.

3.4 Public Information

  • Information made public by the user, such as forum posts or social features;
  • For safety or legal compliance, necessary disclosure of information may occur.

4. Information Storage and Security

4.1 Storage Location and Duration

  • Information is primarily stored on servers within the People’s Republic of China;
  • Personal information is retained only as long as necessary to provide Services;
  • Information exceeding retention needs will be deleted or anonymized, except as legally required.

4.2 Security Measures

  • Data is encrypted in transit and at rest;
  • Access is restricted to authorized personnel;
  • Security measures are regularly reviewed and updated to prevent unauthorized access, alteration, or loss.

4.3 User Responsibilities

  • Keep account credentials secure;
  • Avoid sharing sensitive information through insecure channels.

5. User Rights

5.1 Users have the right to:

  • Access, copy, or export personal information;
  • Correct or supplement inaccurate or incomplete information;
  • Request deletion of personal information (subject to legal retention obligations);
  • Revoke permissions or withdraw consent for sensitive data use;
  • Request account deletion, which results in anonymization or removal of personal data.

5.2 How to Exercise Rights

  • Through in-service settings (“Settings → Data Management”) or via customer support/email;
  • Requests will be processed within fifteen business days after identity verification.

5.3 Deceased User Data

  • Next-of-kin may exercise rights over deceased user data under legal and ethical constraints, subject to identity verification.

6. Protection of Minors

6.1 Services are primarily intended for adults.
6.2 Users under 18 must use Services under parent or guardian supervision.
6.3 Personal information of children under 14 will not be collected without guardian consent and will be deleted if inadvertently collected.

7. Cookies and Similar Technologies

7.1 We may use cookies, web beacons, and pixels to provide and improve Services.
7.2 Purposes include:

  • Recognize user identity and maintain login state;
  • Analyze usage patterns and enhance security;
  • Improve interaction and experience.
    7.3 Users may manage or clear cookies through browser or system settings.

8. Policy Updates

8.1 This Privacy Policy may be updated as the Services evolve or as required by law.
8.2 Updates will be posted via the official website, client, or service notifications.
8.3 Continued use of Services constitutes acceptance of the updated policy.
8.4 Significant changes affecting user rights will be notified prominently (email, SMS, or in-app alert).

9. Contact Information

If you have questions, complaints, or requests regarding this policy or your personal information, please contact us:

  • Email: dreamarkmc@163.com
  • QQ Group: 826568427
  • After submitting identity verification and request, we will process your application within fifteen business days.

10. Additional Provisions

10.1 Any rights not explicitly granted are reserved by the Studio.
10.2 Feedback, suggestions, or complaints will be handled in accordance with applicable laws.